CCPA Compliance

Halo Hair North Carolina is committed to respecting your rights under the California Consumer Privacy Act (CCPA) and its amendments under the California Privacy Rights Act (CPRA). This page explains how these rights apply to you as a visitor to our website, even though we do not collect personal information through registration or user accounts.

Scope and Applicability

The CCPA/CPRA applies to California residents. While Halo Hair North Carolina does not maintain a customer database or require user registration, we may automatically collect certain personal information through website interactions, such as IP addresses, browser types, and usage data via analytics tools and cookies. This page outlines how we handle such data in compliance with California law.

Your Rights Under CCPA/CPRA

As a California resident, you have the following rights:

• Right to Know: You can request details about the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request deletion of your personal information we have collected, subject to certain legal exceptions.
• Right to Opt-Out of Sale or Sharing: You have the right to opt out of the sale or sharing of your personal information. While we do not sell personal information, we may use third-party analytics services that could constitute "sharing" under CPRA.
• Right to Non-Discrimination: We will not deny you services, charge different prices, or provide a different quality of service because you exercised your CCPA/CPRA rights.

How We Comply

We do not sell personal information. We use cookies and analytics tools solely for website functionality and performance monitoring. We do not retain personal data beyond what is necessary for site operation, and we do not link browsing data to identifiable individuals unless voluntarily provided through contact forms.

Data We Process

Under CCPA/CPRA, the following may be considered personal information collected automatically:

• IP address
• Browser type and version
• Pages visited and time spent on site
• Cookies and similar tracking technologies
• Geolocation data (approximate, based on IP)

Legal Basis for Processing

Our processing of personal information is based on legitimate business interests, including website functionality, security, analytics, and improving user experience. We do not process personal information for targeted advertising or profiling.

How to Exercise Your Rights

To exercise your CCPA/CPRA rights, please contact us at:

Email: [email protected]

Include your full name, city of residence (to confirm California residency), and specify the right you wish to exercise (e.g., "Request to Delete My Data" or "Request Access to My Information").

Response Timeframes

We will acknowledge your request within 10 business days and respond within 45 days of receipt. If more time is needed, we will notify you and provide an extension of up to an additional 45 days.

No Discrimination Policy

Halo Hair North Carolina does not and will not discriminate against you for exercising your rights under the CCPA/CPRA. You will receive the same level of service and pricing regardless of whether you choose to opt out of data sharing or request deletion of your information.

Updates and Changes

We may update this CCPA Compliance page periodically. Any changes will be posted here with an updated "Effective Date." We encourage you to review this page regularly.

Contact Information

For questions, requests, or complaints regarding your CCPA/CPRA rights, please contact:

Name: Hannah Mosely
Email: [email protected]
Address: 3733 Richmond Ave, Houston, TX 77046, United States

Effective Date: June 15, 2024